Quality printing is really a partnership between the customer and the printer. The customer has a project that is important and the printer’s job is to have the necessary information to understand what the customer need and produce a fine quality project. This requires cooperation between both parties. Links to detailed instructions on saving and sending us your files are detailed below. Please follow the outlined steps very carefully. There may be several ways or options for saving and sending us your files, but not all of them result in a printable format. Following these procedures exactly will greatly increase your chances of success with predictable results.

• Do not create your entire layout in Adobe Photoshop; Photoshop is not a layout program.
• Do not set text in Photoshop unless absolutely necessary; set it in a vector-based program.  It will print more cleanly.
• Avoid placing raster images in Adobe Illustrator if possible.
• Always link images never embed them.
• Always use a folders.com-approved template when designing and laying out your artwork.
• Include the folders.com template in your final layout file, placed on a separate layer.
• Always include linked images and fonts when sending us your files.
• All linked raster images must be at least 300 dpi at the size they are to be printed.
• All linked images must be in CMYK format, saved in eps or tiff format with no file compression.  Do not place pdf files in other programs.
• We do not support pdf workflow.  Do not send us pdf files.
• JPEG's, JPG's, GIF's & PICT’s are low resolution file types used primarily for quick downloading and display over the Internet, or other "screen only" viewing. These files typically are no more than 72 ppi (pixels-per-inch), and are not suitable for high quality printing.
• Use the ‘Package’ function in InDesign or the ‘Collect for Output’ function in QuarkXPress to collect the layout file, the fonts and the images into a single folder.
• Compress the folder containing all the elements using Winzip or Stuffit before emailing or uploading it.  This will protect the files and save time.